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Fintech application
Design Thoughts
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Design does not have a clear solution. Design is to be open and listen to others, expand what is possible, to be able to create new not obvious answers, and possibly introduce more democratic and socially responsive ways of living and applying technology.
In others words, design is an inquiry into a problem that takes place through a dialogue built in collaboration with the people and the material you are working on. Design requires applying context, transferring ideas and making analogies from other disciplines and ways of seeing the world.
Swedish Co-working
Co-working is a practical tool to create innovation with stakeholders in service design.
Work and develop with clients future scenarios is an energy oriented creative process to achieve innovative goals.
Ethnography, Shadowing video-research
Analyze workflow experience of users, for understanding how services are delivered
in real life.
Reflect about needs of all stakeholders, and DISCOVER point of improvement and strengths.
most of designers ask themselves.
that requires a multitude of disciplines and perspective to be solved.
User Journey
Visualize all steps users need to achieve a goal(s). Have an overview of the user experience, reflect onto different (UX) steps and concentrate an innovation thought in a specific point; in order to create innovation, change or improvement.
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User testing
Design for human needs, and create effective product which not hurt our self. Creativity is about (try) create a perfect solution for us: Human of this planet.
Developing Tools
I dream a world where political decision and solutions are discussed through Design: which means that before building something things should be sketched, moked up, and experienced. So here it is, I see design a mean, a way to articulate issues and explore solutions through material and people. Prototypes as weapons of mass democratization! In other words dream Service Designers in Parlaments. Because they have a methodology to investigate problems, and methodology to create solutions, they know how
improve their surrounding, by work with people and for them.
Lo-Fi Prototyping
Why do it? Because design is about testing your ideas.
benefit: Make simple design require lots of energy and lots of testing.
How do it? with fun, creativity, and cardboard
Scenario
Design is about creating future scenario and test them. Investigate user experience and her reactions with products/services.
Questioning: what if, how this product will interact with human, people… what the benefit for our society?
Blue print
Explain touchpoints of service design, and verify maintain and implement it.
Service infographic
Explain a continuum educational process. See touchpoints of education and the difference between start and end
Delivering tools
What interactions design will be? I don’t think I am in the conditions to say it yet. I will investigate with you, I will study and create visual interactive suggestions for better interfaces, machines for human (and viceversa) that still maintain sociality while helping people to work and live better, with more awareness and control about how things work, with less pain, less frustration.
Conclusion
What design means? Latin designare “mark out, choose, “ from de- “out”+ signum “to mark,” Modern use of design is a metaphoric extension. Design means be humble and reframe problems, and come out with an preferable future solution. Which future do you want among the many possible? Design in my understanding do this, it allows us to explore and “mark” the kind of futures we’d like to live.
